Terms and Conditions

As the seller, our terms are as follows for Retail Customers:

By accepting the Term and Conditions upon purchasing distilled spirits you understand:

• · If you are shipping to a New York address to the best of your knowledge and belief, the address to receive the purchased distilled spirits in not located in a dry territory and shipping distilled spirits to the address will not violate any local ordinances.
• · Upon the deliver of the purchased distilled spirits, a person that is at least 21 years old must sign for the delivery and I understand that the distilled spirits cannot be delivered without the verification signature.
• · Do Good Spirits is not responsible for any loss or breakage that occurs during shipping and that I or the common carrier or shipping company that delivers the distilled spirits bears the responsibility for ensuring that your purchase is whole upon delivery, and that you received your purchased items.

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Your payment and personal information are always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all your personal information, including credit card number, name, and address so that it cannot be read over the internet.

Orders will be shipped within 2 – 5 business days after the orders have been placed. All shipments containing alcohol are exclusively shipped by FedEx and require a 21 year or older adult signature. We send out orders in good faith that the information provided by customer is correct. If the information provided is not correct and FedEx is unable to deliver due to incorrect information, it will be the responsibility of the customer to pay for any additional charges through FedEx. If the order is returned to us for any reason the customer will be responsible for any shipping charges to and from our location.

Should an order be incorrect by our doing or damaged in transit, we truly apologize in advance for the error and inconvenience. We will be happy to work with you to make things right. Please either contact us at ordercare@dogoodspirits.com or call us at 607-498-4511, option 4.

If an order was correct, but you changed your mind and would like to return the product(s) to us for a refund, then it will be your responsibility to ship the products back to us. Once the order is returned and if the product is in the original condition when sent, then a refund will be processed. If the return is for the full order, then the refund will be processed less the amount of the original shipping charged and any applicable taxes. If the order had free shipping and the item(s) returned takes your original order to less than the terms required to meet the free shipping terms, the order will be refunded less the amount that was charged to us for shipping your product to you and any applicable taxes.

If an order was shipped in good faith and is returned to us:

FedEx makes three delivery attempts and is required to leave notification for the recipient to contact FedEx to come up with a solution to get your order to you. If the recipient does not contact FedEx to arrange for delivery, after the third attempt FedEx will return the order to our facility.

OR

If the address the customer provided is not the correct address and cannot be delivered FedEx will return the order to our facility.

Once we receive a returned order for reasons stated above, we will process a refund less the amount of shipping billed to us for the order to and from our facility. If the order had free shipping, we would also issue a refund less the amount of shipping billed to us for the order to and from our facility as the order no longer qualified for the original terms.